The Indy Public Safety Foundation (IPSF) is extremely proud of the partnerships established to create the Comprehensive Counseling Services for First Responders (CCS) program. A demonstration of our community's support of those who serve, all six (6) local health care organizations have dedicated valuable time and resources to offer vital mental and behavioral health services, free of cost, to Indy's police, fire, EMS and their family members.
IPSF would like to extend our sincere gratitude to the participating health care organizations: Community Health Network, Eskenazi Health, Fairbanks Alcohol & Drug Addiction Treatment Center, Franciscan Health, Indiana University Health and St. Vincent Health.
Who Can Access Services Through CCS?
First responders and family members of the following agencies have access to the CCS program free of cost: Indianapolis Animal Care Services (IACS), Indianapolis Emergency Medical Services (IEMS), Indianapolis Fire Department (IFD), Indianapolis Metropolitan Police Department (IMPD) and Public Safety Communications (PSC).
How Do I Access CCS?
We strive to make it as easy and comfortable as possible to access services through CCS. The confidential hotline - (317) 880 - 3777 - is accessible 24 hours per day. You do not have to provide any identifying information to the hotline, but they will ask a few questions about what services you might need and where you would like to access the services. You can chose any one of the participating health care organizations based upon your need, location and level of comfort. You will then be offered an appointment at your choice location.
What Should I Expect?
CCS counselors are experienced, master's level therapists trained to offer professional support to deal with a wide variety of stressful situations. At your initial appointment, your counselor will discuss your concerns and work with you to discover possible solutions. You will be provided up to six (6) sessions free of cost, with additional opportunities on a case-by-case basis if the need extends beyond that time.
Is CCS confidential?
Your identify and information will remain highly confidential, with no information being shared with public safety agencies or the Indy Public Safety Foundation. The CCS program was designed to provide a level of comfort and confidentiality that encourages you or your family members to access needed mental or behavioral health services.
What Issues Does CCS Cover?
The CCS program covers a wide variety of issues, including but not limited to:
- Coping with stress and change
- Family, marital and significant other relationships
- Child, adolescent and parenting issues
- Depression and/or anxiety
- Grief and loss
- Managing thoughts and feelings
- Alcohol and drug use issues
- Communication and problem-solving
- Improving well-being and work/life balance